Privacy Policy

Required Policy Agreement

By using this website, submitting information, making a reservation, or staying at Sparks Lake Resort, you acknowledge that your booking and stay are subject to applicable Resort policies.

• Terms & Conditions
• Lake & Outdoor Activity Waiver
• Guest Rules & Resort Safety
• This Privacy Policy

If you do not agree with the applicable policies, you should not use the website or complete a reservation.

Information We Collect

We may collect information including:

• Name, phone number, email address, and mailing address.
• Reservation details, cabin selection, stay dates, guest count, and preferences.
• Payment and billing information processed through secure third-party providers.
• Messages, special requests, feedback, and communication history.
• Website usage information, device type, browser data, cookies, and analytics.

How We Collect Information

• When you make a reservation.
• When you contact us by form, phone, email, or message.
• When you submit requests related to cabins, events, rentals, or group stays.
• When you browse or interact with our website.
• When you sign up for updates, notices, or promotions.

How We Use Your Information

We may use your information to:

• Process reservations and payments.
• Confirm bookings and communicate about your stay.
• Respond to questions, service issues, or special requests.
• Improve our website, guest experience, and Resort operations.
• Maintain safety, security, fraud prevention, and legal compliance.
• Send updates or promotional notices where permitted.

Network & Cross-Site Data Use

Sparks Lake Resort operates as part of a connected Sparks network, which may include Sparks Lake Network, Sparks Trucking, and Sparks Lake Activity Center.

Information submitted through Sparks-operated websites may be shared across affiliated services when reasonably necessary to provide services, respond to inquiries, coordinate operations, or improve customer experience.

Data Storage & Automation Systems

Information submitted through this website may be processed and stored using secure third-party tools, cloud-based systems, automation platforms, and internal dashboards used for operational visibility and service coordination.

This may include website forms, booking tools, automation tools, and internal office or live-board displays.

Payments & Financial Information

Payments are processed through secure third-party payment providers. Sparks Lake Resort does not store full credit card numbers or sensitive payment credentials on its own website servers.

Payment providers maintain their own privacy and security policies.

Operational Displays & Internal Systems

Limited information such as reservation status, rental activity, guest service notes, or operational details may appear on internal dashboards used by staff for coordination.

Sensitive personal or payment information is not intended for public display.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve performance, remember preferences, analyze traffic, and provide a better user experience.

You may control cookies through your browser settings, though some site features may not work properly if cookies are disabled.

Sharing of Information

We may share information only as reasonably necessary, including with:

• Payment processors and booking service providers.
• Website, hosting, email, analytics, and technology vendors.
• Contractors or partners directly assisting with Resort operations.
• Professional advisors, insurers, or legal authorities when required.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no website, system, or data transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those sites.

Children’s Privacy

We do not knowingly collect personal information directly from children under 18 without parental or guardian involvement.

Your Rights & Choices

You may request access to, correction of, updates to, or deletion of your personal information by contacting us directly.

You may also opt out of marketing emails where an unsubscribe option is available.

Related Policies

This Privacy Policy should be read together with:

• Terms & Conditions
• Lake & Outdoor Activity Waiver
• Guest Rules & Resort Safety

Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted with a revised effective date.